The Language of Human Relations
I found the following interesting statements about human relations in the website of Don Clark on concepts of leadership:
The six most important words: "I admit I made a mistake."
The five most important words: "You did a good job."
The four most important words: "What is your opinion."
The three most important words: "If you please."
The two most important words: "Thank you,"
The one most important word: "We"
The least most important word: "I"
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